HARD LABOUR: Stress, Ill-health and Hazardous Employment Practices
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C O N T E N T S

Part 1: Introduction

Working hard
Labour market changes From "core" to "periphery" Privatisation
Competitive tendering and contracting out
Deregulation
"Flexibility" equals "intensity" of labour "Eight-hour aerobics"
Service work is not safe either Stress - the hazard of the nineties Low control, long hours
Terms and conditions for stress Job insecurity is bad for your health
Europe to the rescue?
What is to be done?

Part 2: Stress and health

Financial facts
Defining stress
Symptoms of work-related stress
Effect of stress on the body Fight or flight
Heart and blood circulation system
Disorders of the digestive tract
Effect on the hormone system
Damaged defences
Other physiological effects Mental health Post traumatic stress disorder (PTSD) Psychosocial effects
Causes of stress (stressors)
Excessive working hours Body clocking Nightwork
Shiftwork
Violence as a source of stress
Physical conditions Noise Who suffers most? More shop floor than top floor
Women

Part 3: Strategies for tackling stress at work

Stress is a trade union issue
Countering arguments against recognition of occupational stress
Management stress prevention strategies An individual approach
Employee assistance programmes
Stress management training Tackling stress in your workplace 1. Raising the issue
2. Don't blame the victim
3. Getting management to act Controlling stress Worker participation Stress prevention policies EU Principles of stress prevention
FIET recommendations on limitation of work-related stress and pressure affecting salaried employees
Selected recommendations of APA/NIOSH panel on work design and stress 1992
Amendments to Swedish Working Environment Act 1991 Dealing with individual workers suffering from stress Stress in the Post Office Negotiating a policy
Recommendations on minimising effects of shiftwork and night work
Avoiding excessive work time
Recommendations on tackling violence at work What to ask for
Oldham Metropolitan Borough Code of Practice. Violence at Work. March 1993 Employers' legal duties and the law on stress at work Health and Safety at Work Act 1974
Management of Health and Safety at Work (MHSW) Regulations 1992
Safety Representatives and Safety Committees Regulations 1978 (SRSC Regulations)
Workplace (Health, Safety and Welfare) Regulations 1992
Trade Union Reform and Employment Rights Act 1993 (TURER)
Common law duty of care Surveys and questionnaires Model stress questionnaire
Hard Labour: Table of Contents
© 1994 London Hazards Centre, Interchange Studios, Hampstead Town Hall Centre, 213 Haverstock Hill, London NW3 4QP, UK

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